Legal

Privacy, Terms, Refunds, Disclaimers, and License

Privacy Policy

Last Updated: January 15, 2026

What We Collect

When you order from Friction Catalog, we collect:

How We Use It

We use your information to:

What We Don't Do

We never sell, rent, or share your personal information with third parties for marketing purposes. We don't track you across the web. We don't use invasive analytics. We don't build profiles.

Data Storage

Your information is stored securely and retained only as long as necessary to fulfill orders and provide support. You can request deletion of your data at any time by emailing leviprobey@gmail.com.

Cookies

We use minimal cookies for basic functionality (like keeping items in your cart). No third-party tracking cookies. No ad networks.

Terms of Service

Last Updated: January 15, 2026

General Terms

By ordering from Friction Catalog, you agree to these terms. We reserve the right to refuse service to anyone for any reason. All sales are subject to product availability.

Product Information

We make every effort to display accurate product information, but we don't guarantee that descriptions, images, or specifications are error-free. If you receive a product that doesn't match its description, contact us for a resolution.

Pricing

All prices are in USD and subject to change without notice. The price you pay is the price shown at checkout. We don't honor pricing errors.

Custom Friction Devices

Custom devices are made-to-order with lead times of 3-6 months (pre-built) or 6-8 weeks (DIY kits). Full payment is required upfront. See Refund Policy for details on cancellations.

Catalog Products

Catalog products (bundles and individual items) ship within 3-5 business days. We source products from third-party suppliers and assemble bundles in Cincinnati, Ohio.

Product Links

Our site includes direct links to third-party sellers (like Amazon) for your convenience. We're not affiliated with these sellers and don't earn commission. We're just recommending products we think are worth your attention.

US Mobile Affiliate Partnership

FTC Disclosure: Friction Catalog is a participant in the US Mobile Affiliate Program. When you sign up for US Mobile service through our links, we may earn a commission at no additional cost to you. This commission helps us sustain the catalog and continue curating quality products.

We recommend US Mobile because it genuinely aligns with our philosophy: prepaid service, customizable plans, no contracts, and multi-network flexibility. We only promote services we believe serve our customers' interests.

Digital Products

Digital downloads (like the Parent-Teen Phone Contract) are delivered via email immediately after purchase. No refunds on digital products after download.

Intellectual Property

All content on this site—text, images, design—is owned by Holistic Quality LLC unless otherwise noted. You're free to share links to our site, but don't copy our content without permission.

Refund Policy

Last Updated: January 15, 2026

Catalog Products (Bundles & Devices)

30-day returns, no questions asked.

Custom Friction Devices

Refunds available until production begins.

Digital Products

No refunds on digital downloads after you've accessed the file. If you experience a technical issue with your download, contact us and we'll help.

Damaged or Defective Items

If your order arrives damaged or defective, contact us immediately at leviprobey@gmail.com with photos. We'll send a replacement or issue a full refund, your choice.

Disclaimer

Last Updated: January 15, 2026

Not Medical or Therapeutic Advice

Friction Catalog products are tools for intentional living. They're not medical devices, therapy, or treatment for any condition. If you're struggling with phone addiction, mental health issues, or anything else, please consult a qualified professional.

No Guarantees

We sell infrastructure for practice, not solutions. Using a flip phone won't automatically fix your attention span. A film camera won't make you a better photographer. A friction device won't cure your phone addiction. You still have to do the work.

Parental Responsibility

The Parent-Teen Phone Contract is a template, not legal advice. Every family is different. Modify it to fit your situation. Enforce it consistently. We're not responsible for how you use it or what happens as a result.

Third-Party Products

Catalog products are sourced from third-party manufacturers (Nokia, Kodak, Motorola, etc.). We don't manufacture these products. Any warranties or guarantees come from the original manufacturer, not us. We're curators, not makers.

Custom Device Safety

Custom Friction Devices are experimental hardware. They're built with care, but they're not mass-produced consumer electronics. Use at your own risk. Don't modify the device internals. If something breaks, contact us—but we're not liable for damages.

As-Is

Everything is provided "as is" without warranties of any kind. We're a small operation doing our best. If something goes wrong, we'll make it right—but we're not legally liable for consequential damages, lost profits, or any other indirect harm.

License to Use

Last Updated: January 15, 2026

Philosophy & Concepts

The ideas behind Friction Catalog—conscious friction, nervous system infrastructure, technology that creates space between stimulus and response—are freely available for anyone to use, remix, and build upon.

You don't need our permission to:

We believe good ideas should spread. If you're inspired by what we're doing, go build your own version. The world needs more friction, more intentionality, more space for choice.

Attribution Appreciated (But Not Required)

If you're directly inspired by Friction Catalog, a mention or link back is appreciated—but not required. We're not here to police attribution. We're here to build better tools for living.

Trademarks

"Friction Catalog" and "Friction Device" are trademarks of Holistic Quality LLC. You can reference them freely, but don't use them in a way that suggests official affiliation or endorsement unless you actually have our permission.

Open Source Spirit

We may open-source technical specifications for the Friction Device in the future. If we do, we'll use a permissive license (likely MIT or CC BY-SA). Stay tuned.

What's Not Included

This license covers concepts and philosophy. It doesn't cover:

No Warranty

These ideas are provided as-is, without warranty. We're sharing what's worked for us, but your mileage may vary. Adapt, experiment, fail, iterate. That's how you learn.

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